Vietnam CX Leaders
Vietnam CCXP
Hall of Fame
The 30 pioneers of CX in Vietnam
Honouring the 30 globally certified professionals shaping customer experience in Vietnam.
TOP 8WORLDWIDE
Vietnam ranks 8th among more than 70 countries by number of CCXP-certified professionals.
Figures as of 30 September 2026.
Leading the way
International awards, CXPA council members and community founders — as introduced at VCXP Global Summit 2025 and 2026.
Hoàng Anh Đức- Top 8 Global CX Leader & Influencer 2026 — UK CX Magazine
- CXPA Asia Leadership Council
Hoàng Ngọc Vi Anh- CXPA Asia Advisory Council
Nguyễn Thanh Hằng- CXPA Asia Leadership Council
- CCXP Advisory Committee
Trần Phương Lan- CXPA Asia Leadership Council
Phan Nhật Lệ- CXPA Vietnam Committee
Phan Ngọc Minh- Founder of the “Người làm CX” community
The 30 CCXPs in Vietnam
Hoàng Ngọc Vi AnhCCXP- Speaker, Summit 2026
Lê Thuỳ DungCCXP- Speaker, Summit 2026
Nguyễn DươngCCXPView tribute →
Hoàng Anh ĐứcCCXP- Speaker, Summit 2026
- Speaker, Summit 2025
Phạm Hương GiangCCXPView tribute →
Lê Viết HảiCCXPView tribute →
Nguyễn Thanh HằngCCXP- Speaker, Summit 2026
- Speaker, Summit 2025
Vũ Thị Thu HiềnCCXPView tribute →
Nguyễn Trường HiệpCCXPView tribute →
Nguyễn Trí HiếuCCXPView tribute →
Bùi Thanh HuyềnCCXPView tribute →
Joo NammCCXPView tribute →
Trần Phương LanCCXP- Speaker, Summit 2026
Trịnh LanCCXPView tribute →
Phan Nhật LệCCXP- Speaker, Summit 2026
Nguyễn Thuỳ LinhCCXPView tribute →
Võ LinhCCXPView tribute →
Tạ Thu LýCCXPView tribute →
Mercedes AspaCCXPView tribute →
Phan Ngọc MinhCCXP- Speaker, Summit 2026
Nguyễn Đinh Bảo NguyênCCXPView tribute →
Nguyễn Hoàng PhúCCXPView tribute →
Phạm Thị PhúCCXPView tribute →
Nguyễn Phương ThảoCCXPView tribute →
Trần Quang ThắngCCXPView tribute →
Đỗ Thị Huyền TrangCCXPView tribute →
Lê Quỳnh TrangCCXPView tribute →
Trần Thu TrangCCXPView tribute →
Tô Mạnh TuấnCCXP- Speaker, Summit 2026
Nguyễn Ngọc VânCCXPView tribute →
What is a CCXP?
CCXP — Certified Customer Experience Professional — is CXPA’s credential for practitioners with a deep command of customer experience management, and the industry’s first widely recognised standard.
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