Leading Customer Experience in Vietnam
VIETNAM CX LEADERS
The community of people leading CX in Vietnam. Every October we meet at the Summit, learn from each other and take home practices that work in our own market.
Global standing
Vietnam on the world CX map
Vietnam ranks 8th among more than 70 countries by number of CCXPs. Figures as of 30 September 2026.
- Summits · 2025 & 2026
- 2
- CCXPs honoured
- 30
- worldwide by number of CCXPs
- Top 8
TOP 8WORLDWIDE
The 30 pioneers
Vietnam CCXP Hall of Fame
Honouring the CX practitioners in Vietnam who hold the international CCXP credential — a shared roll of honour for the community, updated year by year.
View the Hall of Fame
What is Vietnam CX Leaders
01
By the community, for the community
A shared brand of Vietnam’s CX practitioners, not owned by any single company or sponsor.
02
Practice, not promotion
Real operators telling real stories: what worked, what didn’t, and why.
03
The Vietnamese context
International best practice, applied to Vietnamese constraints, customers and markets.